Company Description

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.

There’s another option. Freshworks. With a fresh vision for how the world works.

Freshworks Inc. builds uncomplicated service software that delivers exceptional employee and customer experiences. Our people-first approach to AI eliminates friction, helping businesses reduce complexity, lower cost-to-serve, and deliver faster, more human support through enterprise-grade yet easy-to-use CX and IT solutions. Nearly 75,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks to power their Employee Experience (EX) and Customer Experience (CX) operations. FireHydrant, a Freshworks company, extends this mission to modern engineering teams, helping them manage incidents, reduce downtime, and operate with confidence across organizations with cloud infrastructure, developer tooling, fintech, gaming, and e-commerce.

Fresh vision. Real impact. Come build it with us.

Job Description

At Freshworks, we believe exceptional user experiences begin with exceptional engineering. As a Senior Frontend Engineer, you’ll build fast, accessible, and intuitive interfaces across our global product suite.

You’ll partner closely with design, product, and backend teams to turn complex workflows into seamless user experiences and take pride in crafting UI that feels smooth, responsive, and reliable.

What You’ll Do:

• Build modular, reusable UI components using modern JavaScript frameworks (primarily React)
• Translate product and design requirements into clean, scalable frontend solutions
• Collaborate cross-functionally to deliver features end-to-end
• Improve performance, accessibility, and responsiveness across browsers and devices
• Debug complex UI issues and ensure a consistent experience across environments
• Write clean, maintainable, and well-test code
• Participate in code reviews and contribute to frontend best practices

Qualifications

• 3-5 years of experience building frontend applications in a product environment
• Strong fundamentals in HTML, CSS, and JavaScript (ES6+)
• Experience with React (or similar component-based frameworks) and component-driven development
• Solid understanding of performance optimization and web accessibility basics
• Experience integrating with APIs and working with backend services
• Ability to debug and solve UI issues across browsers
• Familiarity with tools like Chrome DevTools, Lighthouse, Jest, or Storybook
• Comfortable working with designers and product managers to refine UX

Nice to Have:

• Experience with TypeScript and modern build tools
• Exposure to design systems and reusable component libraries
• Understanding of frontend security best practices
• Familiarity with performance profiling or large-scale applications

Additional Information

Please note this is a hybrid role with onsite expectations of 3x/week (Tuesday - Thursday) from our San Mateo, CA headquarters.

The annual base salary range for this position is $127,500 - $157,500.

Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level. Bonus/equity may be available.

Freshworks offers multiple options for dental, medical, vision, disability and life insurances. Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.

At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.